Shipping & Policy
Customer Service – For questions regarding your order, please email us at firstname.lastname@example.org _________________________________
Shipping – We ship all orders within 7 days of receiving the order. If for some reason the item is not available, you will be contacted. _________________________________
Refunds & Exchange – We offer refunds for damaged items. Please send us an email at email@example.com and we'll help you with this process. We are a small brand with small funds, so unfortunately, for now, we cannot pay for return shipping. We do not accept exchanges at the moment. _________________________________
Damaged items - If an item was sent to you damaged we will exchange the item if it is available. _________________________________
Final Sale - We do not accept exchanges for discounted items. Sale transactions are final sale. _________________________________
SURFICTION Online collects personal information when you shop and register with us. This information will be used to inform you of new products, sample sales, or updates on our site if you agree to marketing.
When you place an order at SURFICTION Online, we ask for your name, email address, phone number, billing address, shipping address, and credit card number. We use this information to fulfill our order and to communicate with you about it. SURFICTION uses your information for three general purposes: to fulfill the orders and request for certain products and services you placed with us, to contact you about specials and new products and to understand the shopping habits of our customers to better serve them in the future.
Any materials sent to www.SURFICTION.com will be considered confidential and will become the property of SURFICTION.