Customer Service – For questions regarding your order, please email us at surfictionbrand@gmail.com

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Shipping – We ship all orders 2-5 days after receiving the order. Shipping generally takes 3-4 days. If for some reason the item is not available, you will be contacted.

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Refunds & Exchanges – We offer refunds for damaged items only. Please send us an email at surfictionbrand@gmail.com and we'll help you with this process. We do not accept exchanges at the moment.

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Final Sale - Sale transactions are all final sale.

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Privacy Policy - SURFICTION takes your privacy seriously. SURFICTION will not sell, trade, or rent your information to anyone.

SURFICTION Online collects personal information when you shop and register with us. This information will be used to inform you of new products, sample sales, or updates on our site if you agree to marketing.  

When you place an order at SURFICTION Online, we ask for your name, email address, phone number, billing address, shipping address, and credit card number. We use this information to fulfill our order and to communicate with you about it. SURFICTION uses your information for three general purposes: to fulfill the orders and request for certain products and services you placed with us, to contact you about specials and new products and to understand the shopping habits of our customers to better serve them in the future.

Any materials sent to www.SURFICTION.com will be considered confidential and will become the property of SURFICTION.